Property Management

HAPHousing provides effective property management for more than 600 rental units in 20 developments throughout Western Massachusetts where low- and moderate-income renters can take pride and feel safe and happy in their apartments.  

Our concern goes beyond the rental units we help make available. At-risk tenants who need  additional services can turn to experienced and dedicated HAPHousing staff members for support and guidance. Our staff works to improve lives by coordinating available outside support, including a wide range of community services such as meal delivery.  

Additionally, HAPHousing has incorporated a progressive green asset management strategy for our rental portfolio, including green operations and maintenance plans, along with a utility consumption tracking system to help keep utility costs down.

To contact either our Springfield main office or Northampton office, email:


Rental Property Management Education:
Learning to Manage Multi-Family Homes

For owners of two, three or four-family homes, HAPHousing’s Basics of Rental Property Management workshop provides information on Massachusetts housing laws, tenant screening, lead paint, landlord/tenant relationships, the eviction process and other useful topics.

We also publish Property Management Manual for Massachusetts Rental Owners, a “must read” for new rental property owners and an invaluable resource for all residential property managers and owners. It is especially helpful for providing an overview of rental property regulations and standard practices for those who own a small number of rental units. It includes a CD with sample letters and forms.