Privacy Policy

Effective 10/1/09

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our website.

The Information We Collect
This notice applies to all information collected or submitted on the HAPHousing website. On some pages, you can register for events, to make a donation, or to receive materials or more information about HAPHousing or its programs. The types of personal information collected at these pages are: information pertinent to shipping materials or processing payments and personal or company/organization contact information.

The Way We Use Information
We use the information you provide about yourself only to fulfill a request or to keep you updated about future events or opportunities through HAPHousing. We do not share this information with outside parties except to the extent necessary to register you for an event or to process a payment or donation.

We use non-identifying and aggregate information to better design our website and to share with our partners or funders. For example, we may tell a funder that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Correct Your Information
You can update or correct your personally identifiable information that we collect online and by contacting the HAPHousing main office and providing them with updated contact or personal information so that we can maintain updated contact records. If you receive email correspondence from HAPHousing, you may also request to be removed from email lists or update your email address at any time by responding to the email accordingly.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call HAPHousing at 413-233-1500 or send us a letter at 322 Main Street, Springfield, MA 01105.