IMPORTANT: The Commonwealth of Massachusetts has changed the application process for emergency rental and mortgage assistance! Click here to learn more.

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Rental Assistance Admissions and Waiting List FAQ

This page provides frequently asked questions and answers regarding rental assistance admissions and the wait list.

How do I apply for Section 8?

There are 3 ways to obtain a Section 8 pre-application.

  1. You can download a pre-application by clicking on the link.
  2. Section 8 pre-applications are available at the Way Finders offices at 322 Main Street, Springfield, 20 Hampton Avenue, Northampton, and 267 High Street, Holyoke, MA.
  3. To receive a pre-application by mail please call Rental Support at 413-233-1580. Bring or mail to a Way Finders Housing Center

Incomplete, illegible, photocopied, emailed or faxed applications will not be accepted 

I am on the Section 8 Housing Choice Voucher Program (HCVP) wait list. How can I find out the status on my application?

You may contact Way Finders at 413-233-1580 to confirm your HCVP waitlist status, or email your questions to rentalsupport@wayfinders.ma.org. A representative will respond to your inquiry in a timely manner. 

I am on the waitlist, how do I report changes to my contact information?

To provide notification for a change in your address, telephone number, or email address, please fill out a Way Finders Change of Address form and bring it or mail it to a Way Finders Housing Center or email it to rentalsupport@wayfinders.org.

You will be notified by mail within 30-60 days of receipt that the change has been processed. If you have changed your name you will need to contact a representative at 413-233-1580. 

How often applicants’ names are being selected from the Section 8 (HCVP) waitlist?

In most cases, waitlist selections vary, dependent upon voucher availability.

I am on a Way Finders Section 8 Project-Based Voucher (PBV) waitlist. What is my status?

The Section 8 Project-Based Voucher (PBV) program is a component of the Section 8 Housing Choice Voucher (HCVP) program that provides long term project-based affordable housing for very low and extremely low households. Unlike the HCVP, PBV subsidies are not mobile. The subsidy is tied to a specific unit. Units are located throughout Hampden and Hampshire counties. If you applied to be placed on the Section 8 PBV waiting lists, you may contact Way Finders at  413-233-1580, to confirm your status or email your questions to rentalsupport@wayfinders.ma.org. A representative will respond to your inquiry in a timely manner.

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